Acceptable Use Policy

Overview

This Acceptable Use Policy ("AUP") applies to all use of ToVideo (tovideo.io), including text-to-video and image-to-video generation. By using ToVideo, you agree to this AUP, our Terms of Service, and our Privacy Policy.

We screen user prompts before generation. Attempts to create prohibited content may be blocked, and repeated violations may result in account suspension.

What you may generate

You may use ToVideo to create original, lawful video content for personal or permitted commercial use, including marketing, social media, product demos, and creative storytelling, provided the content complies with this AUP.

What is not allowed

You may not use ToVideo to generate, upload, request, or distribute any of the following:

Sexual and NSFW content

• Pornography, nude imagery, erotic or sexually explicit material
• Sexually suggestive, borderline, or sexually provocative content
• Content marketed or intended as uncensored, unfiltered, NSFW, or 18+ generation

Face-swap, deepfake, and face manipulation

• Face-swap, deepfake, or any face-manipulation tools or outputs
• Videos that impersonate a real person, alter a real person's face or likeness, or depict a real person saying or doing something they did not
• Non-consensual use of another person's name, image, voice, or likeness

Harm and illegal activity

• Content that depicts or promotes violence, hate speech, harassment, or discrimination
• Content involving minors in any sexual, suggestive, or otherwise inappropriate context (zero tolerance)
• Content that assists crime, fraud, scams, or other illegal activity

Intellectual property and deception

• Content that infringes copyrights, trademarks, privacy, or publicity rights
• Counterfeit or unauthorized branded material
• Misleading or defamatory content

Platform abuse

• Attempts to bypass content moderation, filters, or safety systems
• Reselling or redistributing access to ToVideo without authorization
• Interfering with the security or performance of the service

Prompt screening

Every text prompt used for image or video generation is screened before generation. Prompts that violate this policy are rejected and are not sent to any generation model.

Enforcement

We may refuse generation, remove content, suspend or terminate accounts, and report illegal activity to authorities when required. We may also deduct or refuse credits for blocked requests.

Reporting violations

If you find generated content, prompts, uploads, or account activity that violates this AUP—or that infringes your rights—please report it.

Reporting channel

• Email: support@tovideo.io
• Suggested subject: AUP report or Content violation report
• Please include: the relevant URL or task/content ID if available, a short description of the issue, screenshots or other evidence when helpful, and your contact email

What happens after you report

1. We acknowledge receipt of the report.
2. We review the report (automated signals and/or human review, as appropriate).
3. We take action when a violation is confirmed (for example remove or restrict content, warn the user, suspend or terminate the account, and report to authorities when legally required).
4. Where appropriate and lawful, we may notify you of the outcome.

Target response times

We keep reporter identities confidential to the extent permitted by law. False or abusive reports may themselves be treated as AUP violations.

Contact

Questions about this policy: support@tovideo.io